Resources

Article
How to build a business case for a CCMS
Most CCMS business cases fail because they undercount duplication waste and ignore the AI angle - here's the structure that lands sign-off.

Article
Why RAG pipelines fail on enterprise documentation
Your RAG pipeline keeps hallucinating. The model is fine. The problem is the content feeding it - and structured content is the fix.

Article
Structured content for AI: how LLMs read your documentation
Structured content is not just good documentation practice - it is what makes AI systems retrieve accurately instead of hallucinate.

Article
Policy management software: is content the missing layer?
Policy management tools solve workflow - not content. If your policies are unstructured, duplicated, and AI-unreadable, no software will save you.

Guide
AI content foundation guide: what your LLMs actually need
Your LLMs and AI agents are only as accurate as the content underneath. Here is the foundation most enterprises skip - and how to audit yours.

Article
AI Content Strategy & Governance: Why Source of Truth Matters
When AI agents multiply, the content they pull from starts to matter. Here's why governed, structured content is the foundation your AI strategy can't skip.

Article
How to Reduce Translation Costs for Technical Documentation
If your translation bill keeps growing but your content isn't, the problem isn't your language service provider - it's how your content is structured before it leaves your team.
Video
Author-it 2026.R1 Release Overview | What's New
Check out what's new in our 2026.R1 release. Jamie Simmonds will walk you through our new JSON publishing profile - AION, along with quality of life enhancements in Author-it.

Article
Utilities Compliance Documentation: Staying Audit-Ready
On documentation gap can trigger million-dollar fines, here's how you avoid that and stay audit-ready.

Article
SOP Sprawl in Manufacturing: The Unmeasured Risk
The question isn't whether you have SOP sprawl. It's how much it's quietly costing you.
Webinar
Author-it 2026.R1 Release Webinar - What's New
Watch the 2026.R1 release webinar - covering AION, faster Word imports, smarter search, and more control over your publish pipeline.

Guide
Structured Authoring & Content Reuse Handbook | Author-it
Reuse content and structured authoring to publish faster, cut costs, and keep documentation consistent.
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