Author-it Privacy Policy

Last updated on August 31, 2018

Author-it Software Corporation (“Author-it”, “we”, “our” or “us”) understands that privacy is important
to our website users. This Privacy Policy sets out how we will collect and use the personal information
you provide to us while using the website located at www.author-it.com (the “Site”). This Privacy Policy
applies solely to the Site. It does not apply to any other site, product or service of Author-it, its affiliates,
third party sellers, or customers.

By accessing or using the Site, you are deemed to accept the terms of this Privacy Policy. If you do not
agree to this Privacy Policy, you may not access or otherwise use the Site. We reserve the right, at our
discretion, to change, modify, add or remove portions of this Privacy Policy from time to time and such
changes shall be posted on the Site. We encourage you to periodically review the Site for the latest
information on our privacy practices.

The Site, together with all its content, is owned or controlled by Author-it Software Corporation, a
company operating in the State of Washington with its office at 1109 1st Avenue, Suite 500, Seattle,
Washington 98101, USA.

PERSONALLY IDENTIFIABLE INFORMATION THAT WE COLLECT
To provide the Site, we may collect and process certain personal information that you voluntarily submit
to us, such as through our contact pages, by email or by seeking employment with us. We take care to
keep this information secure and prevent any unauthorized access or unlawful use of it as described in the
“Security” section below.

The personal information you may provide to us could include your name, address, date of birth, gender,
email addresses and/or mobile phone numbers.

NON-PERSONAL OR AGGREGATE INFORMATION THAT WE COLLECT
When you visit the Site, we may automatically collect certain non-identifying information about you,
such as the type of browser or device operating system you use, the domain name of the website from
which you linked to us, the amount of time you spend on the Site and the pages on the Site that you view.
We may also aggregate information collected from our users (such as the number of users in a particular
region or having particular characteristics).

INFORMATION USAGE
The information we collect about you or you provide to us will be used to provide you with information
and any other services associated with them.

In addition, we may use your personal information:
• To respond to your direct queries.
• To operate the Site and to provide you with any specific services that you have requested.
• To add you to our mailing lists and to send you emails from time to time.
• To fulfill any other purpose for which you provide it.
• To provide you with notices about your account, including expiration and renewal notices.
• To carry out our obligations and enforce our rights arising from any contracts entered into
between you and us, including for billing and collection.
• To create profiles to help us analyze or predict your personal preferences or interests for
marketing purposes.

We may also use your information to contact you about our own and third parties' goods and services that
may be of interest to you. If you do not want us to use your information in this way, please let us know as
described in the “Opt-Out Process” section below.

You may withdraw your consent to our use of your personal information at any time by contacting us
at privacy@author-it.com; however, in that event, we may be unable to provide services to you.

INFORMATION SHARING
We may disclose and market aggregated information about users of our Site, and aggregated information
collected via our Site, that does not identify any individual, without restriction.

We will only share your personal information as described below, unless you have specifically consented
to another type of use, either at the time the personal information is collected from you or through some
other form of consent from you.

We may disclose your personal information:
• To our subsidiaries and affiliates.
• To contractors, service providers, and other third parties we use to support our business and who
are bound by contractual obligations to keep personal information confidential and use it only for the
purposes for which we disclose it to them.
• To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization,
dissolution, or other sale or transfer of some or all of Author-it's assets, whether as a going concern or as
part of a bankruptcy, liquidation, or similar proceeding, in which personal information held by Author-it
about our users is among the assets transferred.
• To other third parties, to allow them to market their products or services to you if you have not
opted out of these disclosures. We contractually require these third parties to keep your personal
information confidential and use it only for the purposes for which we disclose it to them. For more
information, see the “Opt-Out Process” section below.
• To fulfill any purpose for which you provide it.
• To comply with any court order, law, or legal process, including to respond to any government or
regulatory request.
• To enforce or apply our contract terms and conditions, including for billing and collection
purposes.
• To investigate suspected fraud, harassment or other violations of any law, rule or regulation, or
the policies for the Site.

COOKIES
We may place small data files on your device or device hard drive known as “cookies” or a similar type
of file (such as clear gifs, web beacons, tags, etc.) for the purpose of facilitating and enhancing your
communication and interaction with the Site. Many websites use cookies for these purposes. Cookies are
also used to collect general usage and volume statistical information. We use this information internally,
to help us maintain and enhance the efficiency and usefulness of the Site. We may also use and place
cookies on your device from our third party service providers in connection with the Site, such as an
analytics provider that helps us manage and analyze Site usage. We also use session ID cookies and
persistent cookies. A session ID cookie expires when you close your browser. Our persistent cookies may
remain active on your device for up to 1-3 years (depending upon the purpose of the cookie) or until you
delete them manually. We set a persistent cookie to enable us to track and target the interests of users to
enhance the services we provide. Cookies and similar items are not used by us to automatically retrieve
personal information from your device without your knowledge. If you do not wish to receive cookies or
want to restrict them or flush them from your device, you may do so by changing the settings on your
computer or browser accordingly, in which case you may still use our Site, but it may interfere with some
of its functionality.

CLICKSTREAM DATA
As you use the Internet, a trail of electronic information is left at each website you visit. This information,
which is sometimes referred to as “clickstream data,” can be collected and stored by a website’s server.
Clickstream data can tell us the type of device and browsing software you use and the address of the
website from which you linked to the Site. We may collect and use clickstream data to anonymously
determine how much time visitors spend on websites, how visitors navigate throughout websites and how
we may tailor our Site to better meet consumer needs. This information will be used to improve our Site.
Any collection or use of clickstream data will be anonymous, and will not intentionally contain any
personal data.

SECURITY
We have implemented technical and organizational measures, appropriate to the risk, to protect your
personal information against accidental or unlawful destruction, loss or alteration and unauthorized
disclosure or access. However, due to the inherent open nature of the Internet, we cannot ensure or
warrant the security of any information provided online.

DATA RETENTION
We retain your personal information, if provided by you through the Site, for as long as your inquiry is
active (as determined by us) and for a reasonable time thereafter, or if applicable, for as long as you
remain on our marketing list. We also may retain your personal information for a longer period of time on
the basis of our legitimate interests in providing our Site and services to you or as necessary to comply
with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or
all of your personal information, we may continue to retain and use aggregated or anonymous data
previously collected so that it can no longer be used for personal identification and/or anonymize or
aggregate your personal information. Please note that we will not be liable for disclosures of your data
due to errors or unauthorized acts of third parties.

OTHER SITES
As a convenience to you, we may provide links to third party websites from within the Site. We are not
responsible for the privacy practices or content of these third party sites, and by providing a link we are
not endorsing or promoting such third party sites. When you link away from our Site, you do so at your
own risk. We encourage you to read the policies and terms of every website you visit.

SOCIAL NETWORKING SERVICES
The Site may integrate with social networking services. You understand that we do not control such
services and are not liable for the manner in which they operate. While we may provide you with the
ability to use such services in connection with our Site, we are doing so merely as an accommodation and,
like you, are relying upon those third party services to operate properly and fairly.

You should be aware that personal information which you voluntarily include and transmit online in a
publicly accessible blog, social network or otherwise online may be viewed and used by others. We are
unable to control such uses of your personal information, and by using such services you assume the risk
that the personal information provided by you may be viewed and used by third parties.

INFORMATION RELATING TO CHILDREN
Our Site is designed for those 13 years of age and older. We do not knowingly collect information from
anyone under the age of 13. If we are made aware that we have received such information, or any
information in violation of this Privacy Policy, we will use reasonable efforts to locate and remove that
information from our records. In the case of individuals in the European Union, we do not collect
information from anyone under the age of 16 except with parental consent, subject to an EU member state
providing by law for a lower age (not below 13 years).

COMMUNICATIONS WITH AUTHOR-IT
By providing your email address to us, you expressly consent to receive emails from us. We may use
email to communicate with you, to send information that you have requested or to send information about
other services provided by us, provided that, we will not give your email address to another party to
promote their products or services directly to you except as set forth in this Privacy Policy.

OPT-OUT PROCESS
We may share your personal information with third parties including, without limitation, marketing
partners and sales partners. If you do not want your personal information shared with any third party who
may use such information for direct marketing purposes, then send an email to privacy@author-it.com.
stating that you want to opt-out of such disclosures. However, we are not responsible for removing
your personal information from the lists of any third party who has previously been provided with your
information in accordance with this Privacy Policy.

If you receive a promotional email from us, you may unsubscribe from promotional emails through a link,
typically at the bottom of the email.

As noted above, you may opt-out of or restrict the placement of cookies on your device or remove them
from your browser by adjusting your web browser preferences. Please note that cookie-based opt-outs are
not effective on many mobile devices. However, on many mobile devices, application users may opt out
of certain mobile ads via their device settings.

If you do not want us to use your personal information for our marketing purposes, send us an email
at privacy@author-it.com stating that you withdraw your consent to such use.

DO NOT TRACK SIGNALS
Please note that we do not respond to or honor “do not track” signals or similar mechanisms transmitted
by web browsers.

INTERNATIONAL TRANSFERS
Our Site is maintained in the United States of America. The information we collect from you through the
Service may be transferred to, stored at, and processed in the USA and other destinations outside the
European Economic Area (“EEA”) or other country in which you are located. This includes processing by
us, our affiliates, our third party service companies and other third parties as described in the “Information
Usage” and “Information Sharing” sections above. You explicitly consent and agree to such transfer,
storing and/or processing of your personal information outside the EEA or other country in which you are
located. You understand that data stored in the USA may be subject to lawful requests by the courts or
law enforcement authorities in the USA. The USA may not have data protection laws that are as
comprehensive or protective as those in your country of residence; however, our collection, storage and
use of your personal information will at all times be in accordance with this Privacy Policy.

YOUR EUROPEAN UNION PRIVACY RIGHTS
If you are located in the European Union, you have certain additional rights with respect to your personal
information under the General Data Protection Regulation (Regulation (EU) 2016/679) (the “GDPR”),
including the following:
• The right of access to your personal information.
• The right to rectify your personal information if it is incorrect or incomplete.
• The right to have your personal information erased (“right to be forgotten”) if certain grounds are
met.
• The right to withdraw your consent to our processing of your personal information at any time (if
our processing is based on consent).
• The right to object to our processing of your personal information (if processing is based on
legitimate interests).
• The right to object to our processing of your personal information for direct marketing purposes.
• The right to receive your personal information from us in a structured, commonly used and
machine-readable format, and the right to transmit your personal information to another controller without
hindrance from us (data portability).

If you are or have been our customer, we may send you marketing communications based on our
legitimate interests, subject always to your right to opt out of such communications. We will never share
your personal information with a third party for such third party’s marketing purposes unless you have
specifically consented to us doing so.

You may contact us at privacy@author-it.com to exercise any of the above rights. We may request
specific information from you to confirm your identity, and in some circumstances we may charge a
reasonable fee for access to your personal information. Furthermore, if you believe that our processing of
your personal information is inconsistent with your data protection rights under the GDPR and we have
not adequately addressed your concerns, you have the right to lodge a complaint with the data protection
supervisory authority of your country.

For purposes of the GDPR, we are a “controller” and you are a “data subject.”

YOUR CALIFORNIA PRIVACY RIGHTS
California law permits customers in California to request certain details about how their information is
shared with third parties for those third parties’ own direct marketing purposes. If you are a California
resident, you may request such information from us by contacting us by email at privacy@author-it.com.
Any such request must include "California Privacy Rights Request" in the first line of the description and
include your name, street address, city, state, and zip code. Please note that we are only required to
respond to one request per customer each year.

QUESTIONS AND COMMENTS
If you have any queries or comments about this Privacy Policy or our privacy practices, or wish to resume
receiving information which you may have previously opted-out of receiving, please contact us
at privacy@author-it.com.