Utilities
Reliable documentation for high-risk, high-impact environments.
Author-it helps utility companies create and manage critical documentation - from emergency procedures to training materials - with speed, accuracy, and control. Whether you're onboarding new staff, updating emergency protocols, or supporting apprenticeships, Author-it ensures your content is clear, consistent, and ready when it matters most.
Reduce Incident Risk
Ensure staff have access to accurate, up-to-date procedures - reducing the chance of accidents caused by outdated or unclear documentation.
Improve Productivity
Streamline content creation and review workflows to reduce delays and manual effort - especially for training and operational materials.
Lower Operational Costs
Reuse structured content across departments and programs to reduce duplication, minimize rework, and get more from your existing teams.
Trusted by leading utility organizations where accuracy matters.
Case Studies
Precision that saves.
Speed that scales. ROI that grows.
$3m saved from translations
Global manufacturer cut $3m in costs and boosted NPS with Author-it CCMS.
90% content reuse rate
Global software leader saved $2M annually and achieved ISO compliance with Author-it CCMS.
Reducing risk for Utilities
Reducing Risk in Utilities: Why Modern Documentation Matters.
Features
The complete content system for utilities documentation.
Structured Authoring
Create once. Reuse across departments and programs.
Flexibility meets control. Author-it separates content from formatting and applies structured authoring rules where they matter most - enabling reuse across emergency procedures, training modules (Directly to SCORM), and operational guides without slowing down your team.
Workflow & Collaboration
Faster reviews. Safer decisions.
Built-in workflows and role-based permissions help teams - from safety officers to HR - collaborate efficiently and ensure documentation is accurate, approved, and ready for use.
Translation & Localization
Support diverse teams. Communicate clearly.
Author-it simplifies translation for multilingual teams and communities - ensuring every version of your documentation is clear, consistent, and accessible.
Audit & Governance
Full traceability. Total confidence.
Track every change, review, and approval with audit trails. Author-it helps utility companies maintain control over critical documentation and reduce risk across operations.
Services
Expert guidance.
Seamless setup. Ongoing success.
Maximise your investment in Author-it with expert-led implementation, optimization, and ongoing support. Whether through our team or certified partners, we help you build a system that runs smoothly, scales effortlessly, and delivers lasting value.
More features essential for documentation in utility organizations.
Review Module
Streamline approvals. Reduce risk.
Enable structured, role-based reviews with full visibility and control. Shorten feedback cycles, ensure compliance, and keep every stakeholder aligned - without version chaos.
Author-it Xtend
Reuse intelligently. Scale effortlessly.
Xtend automatically surfaces reuse opportunities across your content library, helping teams reduce duplication, improve consistency, and accelerate delivery - especially in regulated environments.
APIs for Integration & Automation
Connect your stack. Automate your flow.
Author-it’s robust APIs allow seamless integration with your existing systems - from downstream content delivery platforms to translation vendors and tools - enabling automated publishing, data exchange, and workflow orchestration.
Structured Authoring Rules
Flexibility meets control.
Apply structured authoring rules where they matter most - ensuring consistency and compliance without slowing down creative workflows. Tailor enforcement to your team’s needs.
Unlimited Variations and Metadata
AI-ready content. Infinite flexibility.
Author-it places no limits on how you version, vary, or tag your content. Attach rich metadata to every object, enabling smarter search, better governance, and clearer context - essential for AI-driven workflows and reducing hallucinations. Structure your content for clarity, compliance, and future-proof scalability.
Lite Authoring Mode for SMEs
Empower subject matter experts.
Give SMEs a simplified interface to contribute content without training overhead. Lite mode ensures accuracy and collaboration while keeping the full power of Author-it behind the scenes.
“Both Author-it and Lionbridge showed great interest and expertise in driving our costs down. Since partnering with Lionbridge and Author-it, Philips has reduced its translation cost by 40%.”
Agnes Vonk-Lub, DFU/IFU Group lead
Write once, use everywhere.
Maximize reuse across documents, formats, and audiences. Author-it eliminates duplication, saving time on writing, reviewing, and approving - so you can focus on what matters.
Separate content from deliverables.
Stop formatting. Start creating. Author-it lets you design once and reuse everywhere, so your content stays clean, consistent, and brand-aligned - without the manual effort.
Simplify collaboration.
Author-it is more than a writing tool - it’s a unified platform for migration, creation, review, approval, translation, and publishing. Collaborate seamlessly with SMEs, reviewers, and compliance teams - all in one place.
Surface reuse. Eliminate waste.
Author-it helps you identify and maximize reuse opportunities across teams and content types. Reduce duplication, streamline updates, and ensure consistency - without micromanaging every asset.
Search smarter. Manage faster.
With rich search and filtering capabilities, you can locate, audit, and manage content down to the object level. Whether you're tracking a single component or reviewing an entire library, everything is at your fingertips.
Control access. Streamline workflows.
Author-it gives you full control over roles, permissions, and workflow stages - so you can manage collaboration, compliance, and publishing with confidence, not complexity.
Reduce costs without reducing output.
Author-it lowers localization and production costs by enabling structured reuse and automation. Scale content delivery without scaling costs - get more from the investment you have already made.
Mitigate risk with full visibility.
Shorten review cycles and reduce compliance risk with a centralized, auditable content system. Author-it provides a complete version history and object-level traceability, so nothing gets lost, duplicated, or misused.
Accelerate speed to market.
Faster workflows mean faster delivery. Author-it helps your teams deliver accurate, localized content quickly - so your content reaches your audience sooner and with confidence.
FAQs
Generating reports in Author-it is straightforward. Navigate to the reporting section and select the type of report you wish to create. You can customize the report parameters to include specific documents or data points. Once configured, click 'Generate' to create the report, which can then be exported in various formats.
Author-it implements a rigorous data backup policy to protect user information. Backups are performed daily and stored securely in multiple locations. This ensures that in the event of data loss, users can recover their documents without significant disruption to their operations.
More questions?
Chat to our team and see the difference Author-it can make
Precise. accurate. compliant.
Make content your competitive advantage, not a risk.
Discover how Author-it helps your team reduce errors, accelerate workflows, and deliver accurate, compliant content at scale and with confidence.
