• FEED YOUR AI WITH CONTENT YOU TRUST
  • Your content is your most valuable AI asset.

    We don't replace your writers with AI. We make everything they've written work harder - by turning structured content into AI-ready output that powers chatbots, agents, and knowledge systems your teams actually trust.

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    Feed your AI with the truth with Author-it AION - our new JSON output from your favourite CCMS
    1

    Introducing AION

    AI-ready output, built for enterprise.

    AION is a new publishing output from Author-it. It takes your structured, reviewed, approved content and converts it into clean, schema-defined JSON - purpose-built for consumption by large language models, RAG pipelines, and enterprise AI systems.

    Think of it this way: your content team has already done the hard work of creating accurate, governed documentation. AION bridges the gap between that work and your organisation's AI ambitions - without requiring anyone to change how they write, review, or approve content.

    No new workflows. No third-party AI services touching your data. Just a new publish target that makes your existing content useful to a whole new set of systems.

    Feed your AI with structured content you trust from our new AION Author-it output using JSON.
    2

    Why it matters

    Real outcomes for real teams.

    AION is designed around a simple idea: your existing content should be the foundation for everything your AI systems do. Here's what that means in practice.

    Benefits of AION to help your organisation use Author-it to ensure your AI models always operate from a single source-of-truth

    Power AI agents with content you already trust.

    AION outputs your authored, reviewed, approved content as structured JSON - ready to feed into LLMs, RAG pipelines, and enterprise AI systems. No extra work. No hallucination risk from unvetted sources.

    Cut time-to-value on AI projects.

    Your content team has already done the hard work. AION bridges the gap between your CCMS and your AI stack - so engineering teams can build agents in days, not months.

    Keep humans in control.

    AI outputs are only as good as the content they're trained on. With Author-it, every piece of content has full version history, approval workflows, and governance built in. Your AI agents inherit that trust.

    Serve every team from one source.

    Support, sales, onboarding, product - they all need accurate answers. AION means one governed content source powers every AI touchpoint across the business.

    3

    How it works

    Three steps. No drama.

    AION fits into the way your team already works. No new tools to learn. No workflows to redesign.

    A

    Author & approve.

    Your writers create and govern content in Author-it - with versioning, review cycles, and approval workflows baked in. Business as usual.

    B

    Publish as AI‑ready JSON.

    AION converts your structured content into clean, schema-defined JSON - purpose-built for LLM consumption. No manual reformatting. No data wrangling.

    C

    Power your AI agents.

    Feed AION output into RAG pipelines, chatbots, copilots, and knowledge bases. Your content. Your governance. Your AI.

    4

    Use cases

    What AION makes possible.

    Here's how organisations are using AI-ready content to solve real problems - today.

    Learn more about Manufacturing
    CS

    Instant answers from approved content

    Feed product docs into a support chatbot that answers customer questions using only reviewed, governed content - no hallucinations from random web scrapes.

    Learn more about Manufacturing
    CS

    Fewer tickets, faster resolution

    Customers self-serve on common issues before they ever reach your team. Support agents handle the complex stuff, not the repetitive stuff.

    Learn more about Manufacturing
    CS

    Always up to date

    When your content team updates a topic in Author-it, AION republishes the JSON. Your chatbot answers with the latest version - automatically.

    Learn more about Manufacturing
    IK

    Faster employee onboarding

    New hires query policies, procedures, and training materials through an AI assistant instead of waiting for someone to point them to the right document.

    Learn more about Manufacturing
    IK

    One source of truth across teams

    HR, compliance, ops, product - everyone queries the same governed content. No more conflicting versions floating around in shared drives.

    Learn more about Manufacturing
    IK

    Traceable answers

    Every AI response cites its source. Teams can trace any answer back to the specific approved topic in Author-it - critical for regulated industries.

    Learn more about Manufacturing
    OP

    Natural language help

    Users ask questions in plain language on your portal and get answers drawn from your latest documentation - not keyword-matched results from 2019.

    Learn more about Manufacturing
    OP

    Reduce documentation debt

    AI surfaces what users are actually asking about. Use that signal to prioritise which docs to write, update, or retire.

    Learn more about Manufacturing
    OP

    Scale without headcount

    Serve thousands of concurrent users with accurate answers, 24/7. Your content team writes once; AION distributes everywhere.

    Precise. accurate. compliant.

    Make content your competitive advantage, not a risk.

    Discover how Author-it helps your team reduce errors, accelerate workflows, and deliver accurate, compliant content at scale and with confidence.

    See it in action
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    Author-it AION FAQ

    AION output is optimised for Retrieval-Augmented Generation pipelines. Each content component includes rich metadata, clear hierarchy, and resolved text - making it easy for retrieval systems to find the right content and for language models to generate accurate, grounded responses. This reduces hallucination and improves answer quality.

    AION publishes content from Author-it's Library as structured JSON that preserves the full hierarchy, metadata, and relationships of your content. Any Book in Author-it can be published to AION format - no special configuration required. The output includes resolved text in Markdown, object IDs, timestamps, authorship, and taxonomy data.

    No. Any existing Book in Author-it can be published to AION format without special configuration. Because Author-it content is already structured with taxonomy, metadata, and component-level organisation, it's inherently ready for AI consumption. AION simply unlocks that value as a publishing output.

    AION is Author-it's AI-ready publishing output. It converts structured, governed content into clean, metadata-rich JSON purpose-built for consumption by large language models, RAG pipelines, chatbots, AI agents, and enterprise knowledge systems.

    AION output includes object IDs, descriptions, template types, timestamps, authorship information, folder paths, resolved variable values, and image alt text. This metadata gives AI systems the context they need to understand, categorise, and accurately use your content.

    AION output is platform-agnostic and compatible with OpenAI GPT, Microsoft Copilot, Google Gemini, Anthropic Claude, AWS Bedrock, and any system that consumes structured JSON. It's designed to integrate into any AI pipeline - from internal knowledge bases to customer-facing chatbots.

    AI systems produce more accurate, reliable results when they work with structured, well-organised content. Unstructured documents force AI to guess at meaning, context, and relationships - leading to hallucinations and errors. Structured content gives AI explicit signals about hierarchy, terminology, and intent, dramatically improving output quality.

    AION preserves the full governance chain in its output - version history, approval status, and authorship are all included. This means AI systems consuming AION content can trace every piece of information back to its approved source, supporting accountability and compliance requirements.

    Author-it's architecture - structured components, rich metadata, taxonomy, and single-source publishing - is exactly what AI systems need to work accurately. This wasn't designed for AI specifically, but the principles of structured authoring that Author-it has championed for 25+ years are now the foundation of effective AI content strategies.

    Yes. AION is the first shipped AI capability in Author-it, and the company is actively investing in AI across the platform. The focus is on practical, governed AI features that help teams work more efficiently while maintaining the accuracy and compliance standards that regulated industries require.