About author-it
The CCMS built for a world where precision matters, and where AI is making it matter more.
Author-it
Precision at Scale.
At Author-it, we understand the power of accuracy. Because in a world of growing complexity, your organization’s knowledge can’t be left to chance.
Businesses run on knowledge - the critical instructions, standards, and stories that keep teams aligned, products compliant, and markets confident. But too often, that truth is trapped in silos, scattered across tools, and rewritten a hundred different ways. That’s not just waste. It’s risk.
Author It is your single, stable source of accuracy. The foundation that keeps your content accurate, compliant, multilingual, and ready to scale. It’s where the right version is always the current version. Where every market speaks with the same unified precision. Where the chaos stops, and the confidence begins.
As pioneers of the CCMS category, we helped define the future of technical documentation - and we’ve spent the last two decades expanding that future across industries. From software to manufacturing to utilities, we’ve helped organizations transform how they create, manage, and deliver content that matters.
We are obsessed with building the most reliable and usable CCMS in the world. Focused, fast, and free from the drag of rework and doubt.
With Author It, documentation flows. And when documentation flows, the business follows - faster, further, and with the trust of every customer, regulator, and partner you serve.
Author It - Precision at Scale.
Trusted by leading organizations where accuracy matters.
Our ambition
Our ambition is to be the foundation that effortlessly preserves business knowledge, and powers every AI built on top of it.
Author-it was born from a simple but powerful idea: that business knowledge deserves structure, clarity, and permanence. We pioneered the CCMS category to give technical writers the tools they needed to create with confidence - and we’ve spent the last two decades expanding that vision across industries.
Today, our ambition is bigger. We aim to be the invisible infrastructure behind every accurate instruction, every compliant policy, every localized message, and every trusted training module. Whether you're in software, manufacturing, utilities, or beyond, Author-it helps you preserve what matters - so your teams can move faster, your operations stay aligned, and your content becomes a strategic asset.
In a world shaped by AI, regulation and global scale, preserving business knowledge is the prerequisite for getting any of it right. AI is only as good as the content underneath it. We’re the content underneath it.
Our history
From structured authoring pioneers to global partner in accuracy
Since our founding, Author-it has been dedicated to one goal: making content reliable, reusable, and ready for every market. Our history is defined by innovation and partnership, with each milestone showing how we help customers work faster, reduce errors, and protect compliance.
Author-it began as a bold idea: that structured content could transform how organizations create, manage, and deliver documentation. As one of the original pioneers in the CCMS space, we helped define the standards for technical writing - bringing clarity, control, and reuse to teams that needed it most.
But we didn’t stop there.
Over the years, we’ve expanded our platform and our vision - supporting industries far beyond tech publishing. Today, manufacturers rely on us to meet global compliance. Utilities use us to reduce operational risk. Software companies scale faster with our automation and integrations. And across every industry, our customers trust Author-it to preserve their knowledge, protect their reputation, and prepare for what’s next.
From structured authoring to AI-readiness, our history is a story of continuous evolution - always focused on helping businesses turn content into a competitive advantage.
Author-it’s Milestones
Since 1996
Turning content into objects, sorted within a relational database
Storing and publishing content as XML. This approach, coupled with the relational database at the heart of Author-it sets your content free of constraints, making it entirely agnostic to the final deliverable.
Simplifying the user interface, making tech writing accessible, and easy for anyone to adopt
Adding localization management features to further reduce costs and link more of the content workflow into a single solution
Cloud ready delivering the power of Author-it via fast, secure and scalable cloud infrastructure
Bringing collaborators, reviewers, and approvers into a single solution to further enhance collaboration, speed, and safety
Author-it begins supporting companies with interactive and training ready formats (SCORM, HTML5) produced directly from their CCMS - proving its adaptability in an ever-evolving content landscape
Enhanced structured authoring controls enhance the underlying structure of Author-it XML, allowing you to control schema, rules, and compliance rather than adhering to arbitrary rules set by the industry, that may not fit your needs.
With extensive automation and integrations, Author-it continues to evolve, its foundations still proving their worth as new content challenges arise, positioning you, our customers, for continued success.
2026.R1 brings AION, structured JSON for LLMs, RAG pipelines and agents. And honestly, the build was easy. The way Author-it was architected 25 years ago means the topics, elements and books your team already uses were already structured the way AI needs them. AION just exposes it. The first AI-ready output from any major CCMS, shipped while everyone else was still on a roadmap.
2026.R2 is where Author-it delves deeper into AI, CoAuthor built into the Author module, and more enhancements via MCP coming up.
Team
Leadership Team
The people behind Author-it are more than product experts - they’re strategic enablers for some of the world’s most regulated and risk-sensitive industries.
Adrian Winks
CEO
Abhay Chokshi
Product Manager
Quinn Wright
Head of Sales
Craig Holdaway
Senior Software Developer
Julie Monk
Technical Support Delivery Manager
Osmar Silva
Chief Technology Officer
Partner network
Global expertise, right where you are.
Author-it’s certified partners extend our reach across regions and time zones—so you can work with experts who understand your market, your language, and your business context. Every engagement is backed by Author-it’s standards and oversight, ensuring consistent quality, seamless collaboration, and trusted support wherever you operate.
Careers
Join the team and help us build a more accurate world.
We’re looking for people who care about clarity, precision, and making complex things simple. At Author-it, you’ll help shape the future of content systems, solve meaningful problems, and contribute to a platform trusted where precision isn’t optional. If you’re excited by structured content and real world impact, we’d love to hear from you.
Solutions
Built for businesses where accuracy matters.
Manufacturing
Ensure compliance, reduce errors and inconsistency, accelerate speed to market
Software
Streamline release notes, help content, and localization with ease and speed
Utilities
Deliver content that addresses utility needs clearly, concisely and consistently
Precise. accurate. compliant.
Make content your competitive advantage. And your AI’s source of truth.
Discover how Author-it helps your team reduce errors, accelerate workflows, and deliver accurate, compliant content at scale, and feed every AI you build with a source it can trust.
Author-it Company FAQ
Yes. Author-it integrates with localisation vendors, PLM systems, ERP platforms, learning management systems, and AI/LLM platforms. The company also works with implementation and technology partners to ensure Author-it fits within each customer's broader technology ecosystem.
Author-it has been in the market for over 25 years. The company pioneered the CCMS category and is one of the longest-standing vendors in the structured authoring and content management space.
Author-it works with any organisation that has complex, high-reuse documentation needs. The company has deep experience in manufacturing, software, and utilities, but the platform is equally effective in healthcare, financial services, education, and other industries where content accuracy, compliance, and scale matter.
Author-it takes a services-led approach - combining software with expert implementation, information architecture consulting, and ongoing customer support. The goal is to embed success from day one, not just deliver a platform and leave customers to figure it out.
'Precision at Scale' is Author-it's brand proposition. It means enabling organisations to maintain content accuracy and compliance as they grow - across more products, more markets, more languages, and more output formats - without sacrificing quality or adding proportional overhead.
Author-it combines 25+ years of category-defining experience with a services-led implementation model, structured authoring without DITA/XML complexity, and AI-ready output via AION. It's built for organisations where accuracy isn't optional - and backed by a team that understands complex content environments deeply.
Author-it is led by CEO Adrian Winks, who brings deep expertise in content technology and regulated industries. The company was acquired in 2025, bringing fresh investment and strategic direction to accelerate growth.
Author-it releases four major product updates per year, with ongoing investment in AI capabilities, platform usability, and integration depth. The company works closely with customers to prioritise features that deliver real value - not just feature count.
Author-it is headquartered in New Zealand and serves customers globally. The company has been in the CCMS market for over 25 years and supports organisations across a wide range of industries worldwide.
Author-it takes a practical, ship-what's-real approach to AI. The AION output format - structured JSON designed for LLM ingestion - is a shipped capability that makes existing content AI-ready today. Author-it is continuing to invest in AI across the platform, with a focus on accuracy and governance rather than hype.
Author-it's AI pivot is not a rebranding - it's a recognition that the structured, governed, single-source content Author-it has always produced is exactly what enterprise AI requires. The platform wasn't redesigned for AI. AION was added as a new publish target that exposes the metadata and structure that already existed. Author-it's position is that it was built for the AI era before the AI era arrived, and that the organisations with the most to gain from AI are those that already have structured, governed content libraries.
Author-it is one of the few CCMS vendors to ship a purpose-built AI-ready output format - AION - as a standard capability across all environments, at no extra cost, without requiring additional semantic tooling. Some competitors have partnered with knowledge graph and ontology products to add AI-readiness on top of their native output. Author-it's position is that the semantic structure is designed in at authoring time, not inferred after the fact by a bolt-on product. This is a meaningful architectural difference, not a marketing one.
AION is Author-it's first major AI capability, shipped in 2026.R1, enabling structured JSON output for LLMs, RAG pipelines, and AI agents. The R3 roadmap includes expanded AION metadata - hyperlinks and additional relationship information. Longer-term development under the CoAuthor programme covers AI-assisted authoring grounded in your own content library. Author-it shares roadmap details with customers and prospects in the context of a demo or scoping conversation. Contact us to discuss.