About author-it

The CCMS built for a world where precision increasingly matters.

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Author-it

Precision at Scale.

At Author-it, we understand the power of accuracy. Because in a world of growing complexity, your organization’s knowledge can’t be left to chance.

Businesses run on knowledge - the critical instructions, standards, and stories that keep teams aligned, products compliant, and markets confident. But too often, that truth is trapped in silos, scattered across tools, and rewritten a hundred different ways. That’s not just waste. It’s risk.

Author It is your single, stable source of accuracy. The foundation that keeps your content accurate, compliant, multilingual, and ready to scale. It’s where the right version is always the current version. Where every market speaks with the same unified precision. Where the chaos stops, and the confidence begins.

As pioneers of the CCMS category, we helped define the future of technical documentation - and we’ve spent the last two decades expanding that future across industries. From software to manufacturing to utilities, we’ve helped organizations transform how they create, manage, and deliver content that matters.

We are obsessed with building the most reliable and usable CCMS in the world. Focused, fast, and free from the drag of rework and doubt.

With Author It, documentation flows. And when documentation flows, the business follows - faster, further, and with the trust of every customer, regulator, and partner you serve.

Author It - Precision at Scale.

Trusted by leading organizations where accuracy matters.

Our ambition

Our ambition is to be the foundation that effortlessly preserves business knowledge.

Author-it was born from a simple but powerful idea: that business knowledge deserves structure, clarity, and permanence. We pioneered the CCMS category to give technical writers the tools they needed to create with confidence - and we’ve spent the last two decades expanding that vision across industries.

Today, our ambition is bigger. We aim to be the invisible infrastructure behind every accurate instruction, every compliant policy, every localized message, and every trusted training module. Whether you're in software, manufacturing, utilities, or beyond, Author-it helps you preserve what matters - so your teams can move faster, your operations stay aligned, and your content becomes a strategic asset.

In a world shaped by AI, regulation, and global scale, preserving business knowledge isn’t just smart - it’s essential. And with Author-it, it’s effortless.

Our history

From structured authoring pioneers to global partner in accuracy

Since our founding, Author-it has been dedicated to one goal: making content reliable, reusable, and ready for every market. Our history is defined by innovation and partnership, with each milestone showing how we help customers work faster, reduce errors, and protect compliance.

Author-it began as a bold idea: that structured content could transform how organizations create, manage, and deliver documentation. As one of the original pioneers in the CCMS space, we helped define the standards for technical writing - bringing clarity, control, and reuse to teams that needed it most.

But we didn’t stop there.

Over the years, we’ve expanded our platform and our vision - supporting industries far beyond tech publishing. Today, manufacturers rely on us to meet global compliance. Utilities use us to reduce operational risk. Software companies scale faster with our automation and integrations. And across every industry, our customers trust Author-it to preserve their knowledge, protect their reputation, and prepare for what’s next.

From structured authoring to AI-readiness, our history is a story of continuous evolution - always focused on helping businesses turn content into a competitive advantage.

Author-it’s Milestones

Since 1996

Turning content into objects, sorted within a relational database

Storing and publishing content as XML. This approach, coupled with the relational database at the heart of Author-it sets your content free of constraints, making it entirely agnostic to the final deliverable.

Simplifying the user interface, making tech writing accessible, and easy for anyone to adopt

Adding localization management features to further reduce costs and link more of the content workflow into a single solution

Cloud ready delivering the power of Author-it via fast, secure and scalable cloud infrastructure

Bringing collaborators, reviewers, and approvers into a single solution to further enhance collaboration, speed, and safety

Author-it begins supporting companies with interactive and training ready formats (SCORM, HTML5) produced directly from their CCMS - proving its adaptability in an ever-evolving content landscape

Enhanced structured authoring controls enhance the underlying structure of Author-it XML, allowing you to control schema, rules, and compliance rather than adhering to arbitrary rules set by the industry, that may not fit your needs.

With extensive automation and integrations, Author-it continues to evolve, its foundations still proving their worth as new content challenges arise, positioning you, our customers, for continued success.

Team

Leadership Team

The people behind Author-it are more than product experts - they’re strategic enablers for some of the world’s most regulated and risk-sensitive industries.

Learn more about Manufacturing

Adrian Winks

CEO

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Abhay Chokshi

Product Manager

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Peter Vullings

CTO

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Craig Holdaway

Senior Software Developer

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Julie Monk

Technical Support Delivery Manager

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Paula Cook

Account Manager

Partner network

Global expertise, right where you are.

Author-it’s certified partners extend our reach across regions and time zones—so you can work with experts who understand your market, your language, and your business context. Every engagement is backed by Author-it’s standards and oversight, ensuring consistent quality, seamless collaboration, and trusted support wherever you operate.

Author-it global partner network for full CCMS support

Careers

Join the team and help us build a more accurate world.

We’re looking for people who care about clarity, precision, and making complex things simple. At Author-it, you’ll help shape the future of content systems, solve meaningful problems, and contribute to a platform trusted where precision isn’t optional. If you’re excited by structured content and real world impact, we’d love to hear from you.

Get in touch
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Solutions

Built for businesses where accuracy matters.

Learn more about Manufacturing
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Manufacturing

Ensure compliance, reduce errors and inconsistency, accelerate speed to market

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Learn more about Software
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Software

Streamline release notes, help content, and localization with ease and speed

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Learn more about Utilities
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Utilities

Deliver content that addresses utility needs clearly, concisely and consistently

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Precise. accurate. compliant.

Make content your competitive advantage, not a risk.

Discover how Author-it helps your team reduce errors, accelerate workflows, and deliver accurate, compliant content at scale and with confidence.

See it in action
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