REVIEWS AND TESTIMONIALS

Using content for multiplied device documents. Easy compositing after finishing the content. A wide workspace for customization the document by using own format and layout

The easy of use of Author-it for people that have little understanding of writing and publication. For example we have a mechanic from our assembly line writing assembly instructions. I take him only four sessions of approximately 2 hours and he was up and running. It took me as an experience Author-it user approximately one week to setup the work environment, templates and publication process so that it was easy to use for non-experienced-writers. It is easy to create user-groups and limit what every user sees when working with Author-it. We have roles for Operator Manuals, Marketing Information and Factory Instructions.

A learning curve but their training is great. Best is the ability to reuse text. if you are writing a new document that is 80% like another product, your work is 80% done.

My organization has been using Author-it close for almost 8 years now, and we have had a great experience with the tool. My favourite aspect of Author-it is how light it is. We can access the product from anywhere, and we require zero IT help in maintaining it. We also maintain all of our templates ourselves. The odd time we need support to lend a hand, they respond within minutes and are incredible helpful.

I really liked the easy use of Author-It. You did not have to worry about how everything will look later on in the published PDF. Setting styles prior to writing the sections will ensure that everything is presented nicely in the exported PDF.

As implementer and trainer, one my main job is to write and create User Manuals. The important aspect of the software is it allows to create manual templates, topics, chapters, store picture and TOI in a very easy and professional way. One of important feature is the ability to link the topics, chapters and pictures to different manuals instead of creating similar data repeatedly, this feature helped me save time and create manuals very fast. I strongly recommend Author-IT software if you wish to create manuals in a simple, faster and professional way.

Heather :-) and the whole team also in Europe. Always helpful and friendly. Author-it with Localise is a powerful Single-Source-Publishing software for all our belongings: Creating Help systems and pdf documentation, importing Release Notes from word and creating an extra help system for Release Notes, Preparing translations into several languages with localise and exporting them to/importing them from out Translation Memory System and monitoring the statuses by using release states. Because we are specialised ware documentation we especially like the object-oriented workflow as it is also in development tools. Also that the data is hold in SQL makes the work effective and helps to quickly find existing content and last but not least makes data backup easy. Teamwork is also great because of the object-oriented workflow. It is great that Paul Trotter is back!

no more searching for files or images, quick finds trough locate option

We are using the On Premises version. We can organize our work inside of Author-it using release sates and internal comments. Once you have setup your output formats you can fully conentrate on your content. When you have understood the concept of Author-it, then you have a very flexible and powerful tool. For writers or reviewers only, it is easy to learn and they like it. Author-it has a quick and competent support. It is very stable we had since nearly 20 years of use no problems.

I like the control that I can place in Author-IT around the structure and formatting of documents. Too many times the documents created in document editing platforms have issues with external editors changing fonts and styles to their own desires rather than a business branded style and there is a large amount of re-work on standardising formatting.

Author-it is a mature component content management system. I've been using it now for 15 years. It is stable, and I rarely have any problems with it. It looks after all my content without me having to worry. I'm able to efficiently manage content, create content and generate it when I need it. They have recently released "Magellan" a fully responsive HTML5 output that ticks all the boxes if you want a modern-looking responsive help system. It is easy to put together, and I found t relatively easy to style to my company's brand. It does require some CSS skills but not many. I can create multiple variants and publish to different brands and versions with the same content. It takes some setup, but it is just as simple as a button press. In a team, you need one reasonably knowledgeable admin who can do the setup. In addition, I don't need to worry about format. I can publish to PDF HTML, Word or responsive HTML format.

I love how Author-It allows us to maintain multiple versions through variants and define metadata easily with variables. I really appreciate the content reuse feature, which means we can write or update once and it updates everywhere it's embedded automatically. The documentation localization process is also very easy to manage. I also like the ability to standardize templates and styling so those decisions are made only once, along with the ability to publish to multiple outputs. Additionally, I find it easy to publish to Fluid Topics for hosting on the web, and I value the localization manager. The initial setup of Author-It was very easy, even though the migration took some time due to many topics, but that was expected.

For more than 20 years, I have used Author-it to create and maintain documentation for a large ERP system. One of its greatest strengths is its object-based, single-source architecture, which enables extensive content reuse and significantly improves the efficiency of the technical writing process. By maintaining content as reusable objects, we can quickly produce consistent, accurate documentation across multiple product releases while minimizing duplication and maintenance effort.

I used to love creating content with this tool. It is very easy to create content, edit it, and then publish it on-line or to Word or PDF format.

Works globally; manages translations beautifully; so simple to use as a writer; easily configured; drag and drop; no messy XML. Usability rated 10/10 - drag and drop, no XML anywhere, two-click publishing, a work environment supporting many open objects in separate windows, and a modern web portal for files and publishing configurations. They rarely, if ever, require consultancy intervention - unlike XML-based tools.

Control over book structures; control of design via styles; PDF ProCSS output; Word output design; localization; review possibilities through XML output. Usability rated 10/10 - no weaknesses seen apart from the learning curve, which doesn't make it easy for newcomers to grasp the concepts.

The ability to reuse content and customize content for different books. You can write a piece of content but use a variable that populates the verbiage with a product name. Then multiple authors can use the content without having to rewrite or tweak.

Automated workflows noticeably ease the workday. The user-specific output using ProCSS is very helpful in this regard. The translation tool based on XML also makes collaboration with external offices particularly easy. In case of questions or problems, the first-class and fast support is also convincing.

I like how I can reuse books, topics, and parts of topics to create online knowledge bases for different audiences. It's also incredibly helpful that hyperlinks are objects so it's easy to identify the impact of removing a target topic.

I appreciate Author-it Cloud because it is a one-stop-shop with all the required tools integrated. I also appreciate how simple Author-It is to use, making training very quick. I've been using it for twenty-one years, and I love its capability. The authoring tool is great, and I like the new web interface because it's quicker for logging in and you can publish from there. I love that we can write once and publish to 30 brands, translating once to publish across those brands. The JSON output for integrating with Microsoft 365 Copilot is something I'm loving as it helps with better reuse of instruction manuals. I also love Author-it Xtend, which is kind of like a translation memory for the English, which is strong at reusing content at the fragment level, reducing translation costs. And reusing at the topic level is as simple as drag-and-drop.

Author-it forces you to organize your content and to plan how smaller pieces of text and graphics will fit into the big picture. It's a database, and it relies heavily on templates. These things make it easy to apply global changes to style and formatting, and to maintain consistency among different authors. I like the flexibility. Author-it gives you many options for reusing content: embedded text, variables, and variants, as well as the basic technique of using the same topic in multiple "books." The Support staff is wonderful - friendly, prompt, and thorough. Support is usually done via email; many of the staff are in Author-it's home country of New Zealand, although they do have US support staff if you really need to talk to someone on the phone. I have rarely had technical problems; I have been using it for nearly six years and can't recall the database ever being down. My experience has been with HTML Pages, .chm, Word, and .pdf (by way of Word) outputs. I just find it to be a fun tool, and I'm very fond of it.

professional tool for content management. very skilled support and easy to use

The ability to reuse content is extremely helpful. Combined with the ability to use variants for specific situations, Author-It really helps us deal with the complexity that our projects throw at us.

AIT allowed us to grow from 1 help system and 20 paper manuals to multiple help systems (in a variety of flavors) and well over 100 paper manuals. Single-sourcing, reuse, variants, and release states allow us to work smarter, not harder, as we keep up with release updates.

Author-It is superior when it comes to managing large amounts of complex, single-sourced content. It easily handles variations to content, and the UI is intuitive. I know that whatever content-management challenges that come up, Author-It will handle them. The support I receive from the Service Desk is second-to-none. They get back to you quickly, and genuinely care about your question or issue.

Author gives me great help in managing and speeding up the management of translations of my documents. In a few steps I have the complete documents ready to send. I found the advice that i read in the author community that I read often very useful. I would like to have a lighter author manual for entry level users.

Author gives me great help in managing documentation. It helps me in managing the translations of my manuals. With few click i have the documents ready to publish in PDF format. I use this cloud every day.

I really like the way it does everything automatically. The way pictures are realized and the aspect of the document. It's really intuitive and a good tool for pur company to relaize documentation.

Author-It allows you to create, manage, review, finalize and publish learning content or any other kind of documentation at a central location. With its cloud-based technology, it is easy to access and update the content on the fly. Since Author-It is a cloud-based platform, it's easy for the team to collaborate in content creation. You don't need knowledge about the DITA and XML to create content, making the tool great. There are so many different kinds of materials you can create - for example, SOPs, eLearning, and so on. One of the best features is that Author-It can transform existing content into different learning outputs.

It is cloud based. Initially we had a lot of issues with stability and reliability but over the last 2 years with the planned releases things have improved.

You do not have to do any formatting yourself. It is easy to start using Author-It, and once you know what you are doing, it is very intuitive and easy.

dataglobal has been using author-IT as an enterprise-wide editorial system at multiple locations since 2006. Currently, there are about 70,000 objects in the database. When selecting our enterprise-wide editorial system, a modular model with integrated role distribution was of crucial importance to us. The role distribution function allows us to involve a large number of authors in the creation of new content. For example, we can have our employees in development, who have very deep knowledge in their field, start the documentation process for a new function long before its market launch. The editorial revision and preparation are then carried out centrally by the documentation department. Furthermore, as a company, we have high demands on our layout design. Therefore, we use publishing templates adapted to the target audience. Another important factor for us is multi-channel publishing. This allows us to achieve great synergy effects and save valuable time by being able to publish the already existing editorial content in different target formats. author-IT has developed into a fundamental building block in our documentation process. Starting with technically detailed product documentation, through online help in HTML format, to marketing literature, author-IT can fully meet our requirements.