Clearing All Object Locks

Object locks are automatically cleared after 5 minutes. If a user's session crashes, the objects they were working with may still be locked. Some operations, like updating object templates, require objects to be locked.

In these situations, the Author-it Administrator program lets you forcibly clear all object locks. We recommend that you inform all users if possible before you take this action, to help maintain harmonious working relationships with them.

To Clear Object Locks:

1. Open the library in Author-it Administrator.
2. From the main menu choose Maintenance > Clear Object Locks and Sessions.... The Clear Locks window opens.

   

   • The Local Users tab represents authors who are connected directly to the Main Library. If Author-it was not exited correctly, it may leave locks on objects.
   • The Offline Users tab represents Offline Libraries and can be used to clear all the locks created when an author creates an Offline Library. This will however mean that the Offline Library can not be checked back in again. Ensure the author who owns the Offline Library is aware you are undoing their check-outs.
   • The Translation Jobs tab represents objects locked in a Target library when exported as part of a translation job. The lock is removed when the job referencing the object is imported. The administrator may clear the object locks associated with a translation job but this will prevent the translation job from being imported.
3. Select the individual sessions by checking the box in the leftmost column, or select the 'Clear all local user object locks' option at the bottom left corner.
4. Select OK.