Events

Visit us at the 2010 TCANZ Conference.

The event takes place September 2-3, 2010 at the James Cook Hotel, Wellington, New Zealand.

This year's theme is 'Intranet Solutions:Delivering information – enhancing communication'

About the event:

TCANZ conferences offer a great opportunity to meet other professionals, share ideas and build networks. Our presenters will use intranets as their main focus but will address a wide range of issues.

For more information visit: http://www.tcanz.org.nz/Events/TCANZ+Conference+2010/Conference+Homepage.html

Author-it workshop at the TCUK2010, Oxford, UK

When: Tuesday September 21, 2010
Time: 10:00am - 1:00pm
Venue: TCUK2010, The Oxford Belfry, Thame, Oxfordshire OX9 2JW

The TCUK is an annual conference that aims to meet the needs of technical communicators, their managers and clients, from every corner of the industry.

If you are attending this year’s event, you could register for the Author-it workshop entitled:Working Author-it into your development life cycle

This workshop is suitable for new and existing users of Author-it and will show you how to:

• create a document in Author-it by re-using existing content and creating new content, then publishing it to several output formats – pdf, WebHelp and web pages. This is ideal for new users to get an understanding of the program.
• effectively manage your content for the demands of a fast-moving development life cycle, and how you can rapidly and efficiently publish that content.

It would be beneficial if you can use or share a laptop as several hands-on sections are included.

Workshop Details

Presenters:

Rose Hilder – Rose is an experienced Author-it trainer and consultant, and is part of Triview UK Ltd, the UK Author-it reseller;

David Jones – David (http://uk.linkedin.com/in/dacjones) is an experienced Author-it user who is constantly looking for ways of utilising its full power to make his job easier. He is currently the sole technical author at numero based in Stockport (http://www.thisisnumero.com/).

Instructions: Please bring your laptop with you, installed with an evaluation version of Author-it. Click the Free Trial button at www.author-it.com.

Registrations

Register through the TCUK2010 conference at http://www.technicalcommunicationuk.com/

About the Event:

The largest UK conference for technical communicators.

Technical Communication UK is the annual conference that aims to meet the needs of technical communicators, their managers and clients, from every corner of the industry.

For more information visit: http://www.technicalcommunicationuk.com/

Join the Author-it team at the GCC Cards Summit 2010

The event will take place on November 1-3, 2010 at the Movenpick Hotel, Kingdom of Bahrain.

This year's Summit will focus on the Customer. During difficult times the customer always suffers in terms of service levels and product quality. Card issuers are now continuously looking for new ways to drive down costs yet deliver a higher quality service to customers - a very difficult, but important task.

Steve Davis, President of Author-it will be speaking at the event.

In his session Steve will discuss; the current regulatory environment, why documentation is critical to compliance, how current documentation systems are failing and exposing firms to risk, the options for addressing this problem, and how modern enterprise authoring platforms reduce documentation costs and compliance risk.

About the event:

The 2010 GCC Cards Summit reaches the heart of the business and brings together industry thought leaders to discuss, debate and develop key topical issues the sector is facing. With absolute focus on strategic content, the summit will help delegates and partners better understand the trends and opportunities, how to capture a share of this lucrative market, and how to maximize business profitability through more effective risk, marketing and business management strategies. The Summit will address the core issues and challenges with the ultimate aim of providing practical solutions to succeed and build sustainable competitive advantage from 2011 and beyond.

For more details visit: http://www.gulfcardssummit.com/

Visit us at the 2010 Tekom Conference and Trade Fair.

The event takes place November 3-5, 2010 in Wiesbaden, Germany.

Visit us together with our authorized reseller Comet Communications at stand number 301/302 in Hall 3.

About the event:

The annual conference that takes place at the Rhein-Main halls in Wiesbaden in November, attracts visitors from around the world. Along with the tcworld conference and the tekom-Trade Fair, that are happening at the same time, the tekom annual conference by now is Europe’s largest event in the industry.

The conference participants are offered a diverse program, which includes nearly 200 lectures, workshops, tutorials, and discussion groups. Well-known speakers present the latest developments in technical communication and documentation and provide excellent opportunities to exchange knowledge and get in touch with experts and developers.

For more information visit: http://www.tekom.de/tagung/tagung.jsp

Visit us at the 2010 DMS Expo

The event takes place November 9-11, 2010, in Cologne International Expocentre, Cologne, Germany

Come back soon for more information...

About the event:

Digital Management Solutions Expo (DMS), Europe's largest specialized trade fair for company-wide electronic information and document processing. About 70 exhibitors, operating in the field of Electronic Archiving, Imaging and Document Management showed their products and services.

For more information visit: http://www.dmsexpo.com/

Join us at the 12th Annual STC India Conference.

The event will take place November 11-13, 2010 at The Sheraton, New Delhi, Saketh District Center, India.

Author-it is a Diamond sponsor of the event.

Steve Davis, President of Author-it Software Corporation will be speaking at the event.

More details soon...

For more details visit: http://www.stc-india.org

Author-it, STC India and Triumph Software Services invite you to attend a FREE one day workshop.

The event takes place on August 30, 2010 Bangalore, India.

Join Mark Trotter, Managing Director of Author-it's newest office in Dubai for a special 1-day workshop. This is a practical workshop, aimed at technical writers that will teach you the skills required to start using the Author-it Enterprise Authoring Platform competently.

Registrations limited to 100 seats only.

Register at: http://www.triumphindia.com/html/author-it_confirmation.html or contact or Susheela at 080 40239207. Email id: Susheela@triumphindia.com

Instructions: Please have your laptop with you, installed with an evaluation version of Author-it. Click the Free Trial button at www.author-it.com.

Agenda

Introduction

Welcome: Introduction of participants and Networking

Tea Break

Part 1

1. Overview of the workshop

2. Overview of Content Management

3. Introducing Author-it and Important Concepts

4. Installing Author-it on participant machines

Lunch Break

Part 2

5. Concept of Books and their use - book properties - book characteristics [Hands-on Exercise: Getting Started with Author-it]

6. Objects the Powerhouse of Author-it - Content Objects - Book Objects - Content Definition Objects - Special Use Objects [Hands-on Exercise: Using Content Objects]

7. Working with Topic Objects - Concept of Topic - Characteristics of Topics - Topic and the re-usable unit - Book Objects [Hands-on Exercise: Creating Topics with Content]

Tea Break

Part 3

8. Special Objects [Hands-on Exercise: Using Table of Contents, Index]

9. Templates and Media Objects [Hands-on Exercise: Using existing Templates]

10. Reuse and Conditionality [Hands-on Exercise: Generating different outputs from same source, studying what you got]

11. Importing Objects - The import engine - How the process works [Hands-on Exercise: Import a Word document]

Conclusion

Now in its 4th year, this event gathers close to 500 of New Zealand’s CIOs and Senior IT Directors.

July 20-21, 2010.

Visit us at SKYCITY Auckland Convention Centre, 88 Federal Street, Auckland, New Zealand.

About the event:

Driven by an Advisory Council of leading CIOs the 2010 New Zealand CIO Summit is New Zealand’s premier platform to access innovative thinking from thought-leaders.

For more information visit: http://www.ciosummit.co.nz

Thursday June 24, 2010 | 12:30 - 17:00
FREE
Location: Congress Centre, 28 Great Russell Street, London WC1B 3LS.
Light lunch provided on arrival.

Join Paul Trotter, CEO of Author-it and the team at Triview (the UK authorised Author-it resellers), at this Author-it day with the theme of:

Taming the Compliance Dragon

See how to dramatically reduce the problems and costs involved in creating, maintaining and controlling the documentation that is essential in meeting compliance obligations.

In view of its location, the seminar is tailored to the concerns of organisations in the financial sector. However, many of the problems and solutions discussed apply equally to any sector with a need to produce documentation for regulatory or compliance purposes, or indeed for such things as internal policies and procedures.

Background:

Compliance is an increasing and unavoidable concern of everyone involved in financial services, with major sanctions and penalties commonplace for failing to satisfy the regulators.

• Are you struggling under the weight of regulation in the Financial Services Industry?
• Worried about how to meet your compliance obligations?
• Concerned about the documentation requirements for Financial Services Authority review?
• Wondering how you will keep pace with changes in the regulations?

If you answered "yes" to any of these questions you are not alone. The Financial Services Industry is operating under unprecedented levels of regulation and FSA scrutiny.

And, as if your actual compliance procedures were not enough of a problem, the documentation required to achieve and, crucially, demonstrate compliance adds a serious and growing overhead of time expenditure, organisation and cost.

Many financial services firms are struggling with the processes of:

• developing, maintaining, auditing and controlling the necessary compliance documentation;
• getting compliance information to the right people in the right way;
• ensuring that compliance documentation is up to date and accessible for inspection by the regulators.

Much of the problem stems from the inherent inadequacies in the way financial services firms currently write, manage and publish the content contained in compliance documentation. Conventional documentation methods are simply not up to the task of compliance documentation. As a result we often see - significant content silos, duplication of content, inconsistencies, and poor audit and history of changes. This results in significant risk of non-compliance and resulting regulator action. It also produces huge internal audit costs as firms struggle to ensure their compliance.

At this seminar you will learn:

• Why conventional documentation methods fail
• How this failure exposes firms to significant risk of regulator sanction
• How poor documentation practices result in higher operational and audit costs
• How enterprise authoring platforms allow you to control the entire documentation process
• How "single-sourcing" and content reuse reduces documentation costs and improves consistency
• How a centralised authoring model allows for multi-writer access and collaboration

Key presenter:

Paul Trotter is the founder of Author-it Software Corporation and architect of the Author-it product. He is a renowned expert in the complex documentation field, and a popular speaker at seminars and conferences around the world. During this seminar, Paul will explain and show how an Enterprise Authoring Platform contributes to a better, more efficient and more compliant documentation process. Furthermore he will show how you can provide users with relevant information more easily and effectively through a Dynamic Assistance Platform (DAP).

Last, but not least, he will give you a sneak preview of some future developments of Author-it.

Seminar program

How to register:

• Visit http://www.triview-uk.co.uk/seminar-uk/register
• by email: info@triview-uk.co.uk

Book now as spaces are strictly limited and will be allocated on a first-come, first-served basis.

Your registration will be confirmed by email, together with directions to the venue.

Monday June 21, 2010 | 8:30 - 11:30
FREE
Location: Kyriad Prestige Paris Ouest Boulogne, 20-22 rue des Abondances, 92100 Boulogne Billancourt, Paris, France.

Join Paul Trotter, CEO of Author-it and the team at Atelier Numerique (one of Europe's authorized Author-it's resellers) at the next Author-it Day.

Seminar program

This is your chance to hear about new developments, ask questions and share experiences. Don't miss this opportunity.

Mingle with other Author-it users and speak with Paul Trotter, CEO and founder of Author-it Software Corporation and Steve Davis, President.

For more information visit: http://www.atelier-numerique.fr/index.php

Register your interest with Jean-Francois Didier at: jfdidier@atelier-numerique.com

Friday June 18, 2010 | 09:00 - 13:30
FREE
Location: Hotel De Biltsche Hoek, De Holle Bilt 1, 3732 HM De Bilt. Free parking is available.

Join Paul Trotter, CEO of Author-it and the team at Triview (one of Europe's authorized Author-it resellers), at the Netherlands Author-it day.

More effective documentation & publication processes with Single Sourcing and Author-it Enterprise Authoring Platform (EAP)

Better methodologies for the development, translation and publication of documentation, e-Learning, Help-solutions and dynamic web content.

Who Should Attend?

This seminar is definitely worth visiting for anybody involved in the creation, management, translation and publication of ‘life cycle’ information, like manuals, online help, knowledge bases, detailed price quotations and reports, policies and procedures, etc.

Background

How is it possible that most organizations still have problems with the development, management and publication of important information? Why does it always take more time than estimated? Why is the cost and time involved in translations and localizations so high?

And why is information often badly used, with everybody calling the helpdesk instead? Why are the results of training so limited?

How did technology companies like HP, Microsoft and Philips, and financial institutes like ING, Deutsche Bank and Washington Mutual achieve huge savings in processing time and money by Single Sourcing and the use of Author-it?

During this seminar we will answer these questions and show you how things can be done better. Over the last 17 years Triview has gained extensive experience in helping companies solve their documentation and translation problems. For many of those years we have used Author-it for most of our projects, and we assist companies to switch over to single sourcing. So from this experience we feel we can provide you with some seriously valuable information.

But that’s not all, during this seminar we would like to introduce you to one of the most experienced pioneers of single sourcing:

Paul Trotter is the founder of Author-it Software Corporation NZ and architect of the Author-it product. He is well-regarded within the industry, and a popular speaker at seminars and conferences around the world. During this seminar, Paul will explain and show how an Enterprise Authoring Platform contributes to a better, more efficient and more manageable documentation process. Furthermore he will show you how you can provide users with tailor-made information more easily and effectively through a ‘Dynamic Delivery Platform’.

Last, but not least, he will give you a sneak preview of some future developments of Author-it.

Seminar Program

Attention Author-it Users:
The first part of the seminar will be an introduction to Single Sourcing and a brief overview of the Author-it solution, which you may already know. Please feel free to join us part-way through to hear about the newer aspects of Author-it, and of course for lunch.

How to register:

• visit http://www.triview.nl/seminar.htm
• by e-mail: seminar@triview.nl
• by phone: + 31 (0)35 602 9696
• by fax: + 31 (0)35 601 8191

The number of seats is limited, so be quick.

Tuesday June 15, 2010 | 09:30-13:00
FREE
Location: Comet Communication Training Center at Goethestr. 17, 80336 Munich

Join Author-it and the team at Comet Communications (one of Europe's authorized Author-it resellers) at the 8th Author-it day.

Paul Trotter, founder and CEO of Author-it Software Corporation will be attending this special event which will also include the celebration of 10 years partnership between Comet Communications and Author-it. At Author-it Software Corporation, we wish to congratulate the the team at Comet Communications on achieving this fantastic milestone. We look forward to the next 10 years with similar success.

The agenda for the day includes:

• Welcome speech (Prof. Sissi Closs, Elke Grundmann)
• Author-it Dynamic Assistance Platform (DAP) - Author-it Aspect and Author-it Assist (Paul Trotter)
• Creating structured and standardized contents (Elke Grundmann)
• Customizing Author-it Web Help templates (Elke Grundmann)
• New product developments from Author-it (Paul Trotter)
• Tips and Tricks (Elke Grundmann)

For more information visit: http://www.author-it.de/Aktuelles.php#aitt8

Register your interest at http://www.author-it.de/anmeldung_authorit-tag.php

Monday June 14, 2010 | 09:00-18:00
EUR 250
Location: Burgerhaus Pullach, Heilmannstrasse 2, 8204 near Munich

Join the Comet Communications team for the 10th Single-Source Forum "Efficient Process Documentation: Start in the right way to achieve success" will be the theme for this year's event.

Paul Trotter, founder and CEO of Author-it Software Corporation will be a guest speaker at the forum this year to celebrate 10 years of successful partnership with Comet Communications.

Paul will be presenting: Connecting the right information, to the right people, at the right time

• Dynamic Assistance Platform (DAP) - Connecting the right information, to the right people, at the right time. The new release of Author-it Assist - Contextual User Assistance. Combined with Author-it Aspect, they form Dynamic Assistance Platform
• Enterprise Authoring Platform (EAP) - the full authoring, content management, localization and multi-channel publishing suite

Full agenda details:http://www.single-source-forum.de/agenda.php

Register at: http://www.single-source-forum.de/anmeldung.php

Visit us at the STC's 57th annual Conference.

The event takes place May 2-5, 2010, in Dallas,Texas, United States.

We are at Booth # 117

Here is our Product Demonstration schedule:

About the event:

More than 50 booths will showcase products and services important to technical communicators. The EXPO Hall opens Sunday evening with a Welcome Reception to help you connect with exhibitors, friends, and colleagues, as well as an opportunity to decide which vendors will be of most interest to you during the conference.

For more information visit: http://conference.stc.org/