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Author-it Certified ConsultantsAuthor-it Certified Consultants have been carefully selected and are certified to provide a number of consulting and technical writing services for Author-it products. Each consultant has had considerable experience with Author-it over a number of projects. If you are in need of any short or long term skilled Author-it consultants, you need look no further than these people. A complete list of currently certified consultants and their details is provided below. Service offerings may vary by consultant. [ Expand All | Collapse All ] North America
Abraham Moyano was recently Senior Information System Analyst for the SAP Knowledge Services group at the Hewlett Packard Company's campus in Houston, Texas. Abraham has a BS in Computer Information Systems from the Technological University in Argentina; a Bachelor of Humanities and Philosophy from the National University of Cordoba, Argentina, and many certifications. He studied Instructional Design at Rome, Italy. Abraham has more than twenty years experience of identifying problems and creating information systems solutions for companies; and non-profit organizations throughout North America; Europe; and Latin America. Abraham Moyano Phone: +1 (281) 320 0870
Char has more than 25 years of experience as a technical writer and is well known in the Help community for her knowledge of online Help tools and concepts. Author of two books and several tutorials, she speaks frequently at conferences around the world on Help topics, cross-browser issues, and tool-specific functionality. Char provides both self-paced training materials, available from her website, and onsite training for Author-it. She also helps companies convert their content from their existing systems (Adobe FrameMaker, RoboHelp, etc.) to Author-it. Char monitors several email lists, including the Author-it User's Group, plus the MSHelpWiki. Char has been a Microsoft Help MVP since 2003 and is a senior member of STC's Boston Chapter. JTF Associates, Inc. Phone: +1 (781) 598 5129
David is principal consultant with WordSmith LLC, where he has worked with computer documentation and training since 1985, specializing in online information systems. David has worked with Author-it since 2003, designing and implementing installations for a variety of clients. A charter member of the original RoboHelp consultant group, he specializes in helping companies convert information systems from that tool to Author-it. WordSmith, LLC Phone: +1 (603) 881 8606 Mike has been involved in adult learning and technical writing for the past 20 years. He founded FundaMedia in 1994, with a focus on using technology to enhance learning and communication across a wide spectrum of industries. Mike specializes in providing Author-it training and implementation support to clients across Canada, and has addressed focus groups, such as the STC, on the benefits of using Author-it. Mike has a B.Sc / HDE (Higher Diploma in Education) and a Diploma in Project Management. FundaMedia Ltd Phone: +1 (403) 284 4562 Ron has over 15 years of experience as a technical and business communicator, and is a senior partner in Content House, a consultancy focusing on best practices in content creation and management. He has used Author-it since 1998 and has successfully leveraged his expertise in projects ranging from major documentation system design and deployment for clients in a range of industries to training kits, commercial and not-for-profit web sites, proposals, white papers, case studies and more. Ron approaches all projects with the goal of maximizing content value across the client’s organization. Ron participates in industry events such as round tables, panels and forums. He has written articles on a wide range of subjects for publications ranging from professional journals to national newspapers. He was educated at the universities of Toronto and Ottawa. Content House Inc Europe
Arjen has been a technical writer since 2000 and has worked with the Author-it solution since 2004. For years he has been involved in creating and improving single source documentation and translation processes both in the engineering and software market. Since 2007 Arjen has become responsible for Author-it customer training within Triview and is involved in many Author-it consultancy and implementation projects. He regularly monitors and contributes to the Author-it Users Forum. Triview Amanda has many years experience in technical communication, documentation, training and project management and is a Director of Content Chameleon Ltd. Content Chameleon Ltd delivers complete solutions for complex content to different business sectors including finance, government, retail, shipping and telecommunications. Amanda has completed a number of implementations ranging from large scale complex projects for blue chip companies through to small scale projects for one person businesses. In addition she develops and delivers tailored training courses and workshops, and has presented at specialist conferences and written articles on topics relating to technical communication and training. Content Chameleon Ltd Phone: +44 1483 285794 With more than 20 years' experience as a technical communicator, he designs and writes documentation for many technical, business and public-sector organizations. He also speaks at professional conferences and workshops on documentation and content management issues. Barry has specialized for over 4 years in implementing single source documentation systems using Author-it. He provides Author-it training, consultancy and support in the UK and continental Europe. Triview UK Ltd
Elke Grundmann is co-managing director of Comet Communication GmbH Elke is the leading Author-it consultant and trainer in Germany. Over the years, she has advised countless companies and organisations on how to create and publish their documentation using Author-it. She also gives introductory and advanced Author-it training courses as well as specialist training courses that focus on individual customer requirements. In addition, Elke is responsible for organizing Author-it events and managing the German Author-it Web site. At the annual Author-it Day, Author-it users gather to exchange information and learn about the latest Author-it features firsthand. The informative German Web site provides German-speaking users with the latest news and comprehensive information about Author-it in their native language. The German-language Author-it forum is intended for all users who want to share information, ask specific questions, or are looking for useful tips. Elke actively participates in many conferences and is both co-organizer and co-presenter of the German Single-Source Forum. Comet Communication GmbH Phone: +49 (89) 59 98 92 60
With almost 20 years' experience as a technical communicator Guy has designed, written and edited documentation for many organizations throughout Europe. Since 2005, Guy has specialized in implementing single-source documentation solutions using Author-it. Within Triview he is responsible for process analysis and project planning prior to (mostly complex) implementations. He also provides specialized training in "topic based writing', and support for the management of the Author-it implementation. He continues to support the implementation after completion, providing editing services and troubleshooting support. Triview
Hans Janssen is co-founder and technical director of Triview. Within Triview Technical Communication, he is responsible for tool choice and techniques; and at Triview Publishing Technologies he is responsible for product choice, product development, consultancy, implementation and training of Author-it. Hans began his career at the end of the 1980s as a specialist in techniques and products for automated layout of digital and paper media. Specialising further in the 1990s in SGML and XML techniques, with the primary focus being the separation of format from content. Specific skills include: the implementation of complex environments using Author-it, planning migration of content, managing the exchange of content between Author-it and external systems, and the publishing of content using XML technologies. Triview Phone: +31 (35) 6029696 - 203
Based in France, Monika Duvinage works as an independent author and designer, and has her own company Smart Info Design. She develops software documentation, online Help, and e-learning modules in an international environment, working in English, French, and German. Over the last three years, Monika has been mainly working for "eFront", a European software publisher, specialized in financial solutions for Private Equity fund managers, where she contributed to increase the quality and efficiency of the documents, by introducing an AuthorIT-based authoring approach. With one of the documents being produced she won an award in the STC Puget Sound Chapter competition in 2007. Her technical skills and knowledge cover a wide bandwidth, and she likes the challenge of finding creative and innovative solutions, which leads her to speak at specialist conferences. Monika Duvinage
Richard is a recent addition to our Certified Consultants programme. He comes highly recommended as an aid to getting Author-it implemented at your site. He works with authoring teams to help them understand and use our component content management system intelligently and effectively. Amongst his strengths are, information planning, legacy conversion and customization of the new Author-it 5 publishing profiles (including XSLT work and Word VB Macros). The best time to involve Richard is early in your projects to work with your stakeholders and help define metrics for your ROI calculations. Richard generally works from home and so is always pleased to hear from anyone with similar interests and objectives so, for a no-obligations chat with free advice, call him in the UK on 0161 870 8606 during working hours. Tech Doc Direct Limited Phone: +44 0161 870 8606 Rose has a 20 year career producing manuals, user guides, training materials, tutorials, and on-line Help for a wide variety of software and applications within several major organizations. She has personally taken charge of managing the Author-it support desk, and regularly monitors and contributes to the Author-it Users Group. She has produced customized material for Author-it's on- and offline training. Triview UK Ltd Asia-Pacific
Emma is one of two founding partners in the Streamliners Group, a company specializing in business productivity and technical writing services. Her career in technical communication began in 1989, and has spanned industry sectors such as banking, health, manufacturing, retail sales, technology, and software. She provides Author-it training and implementation support to clients in the South Island of NZ. Emma is a senior member of STC's New Zealand chapter, and is Chair of the Advisory Committee of the Graduate Diploma in Information Design (Christchurch Polytechnic Institute of Technology). She has a BA (Hons) in Linguistics. Streamliners Phone: +64 (3) 963 9444
Hamish has been a technical writer since 1999 and has worked with Author-it since 2005. His first experience with Author-it was leading an implementation for a 10,000 page documentation suite. He specializes in:
Hamish currently provides Author-it consultancy on a freelance basis through his business, Segue Consulting. Online: www.seg-consult.com
Rhonda has worked as a technical writer and online help author since the mid-1990s, and set up her own business, CyberText Consulting, in 1999. CyberText provides technical writing consulting and contracting services for numerous clients in various industries, including information technology, mining and resources, and education. Rhonda is active in professional organizations (such as STC) and email lists related to technical writing and help authoring, and has presented at conferences and seminars worldwide. CyberText Consulting Pty Ltd Phone/Fax: +61 (8) 9796 1585 |
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Abraham Moyano, Houston, Texas, USA
. As a qualified IT professional and software developer, she has been planning and implementing single-source-publishing solutions for many years.
