Author-it launches Author-it Aspect, a new Dynamic Content Delivery application at WritersUA
The Right Information, to the Right People, at the Right Time.
SAN JOSE and NEWPORT BEACH, CALIFORNIA - USA, SYDNEY - AUSTRALIA and AUCKLAND - NEW ZEALAND - MARCH 21, 2010.
Author-it Software Corporation (ASC), a world leader in software for enterprise authoring, content management, publishing, and localization, today announces the launch of Author-it Aspect - a web based application that dynamically delivers content to users based on their profiles. Author-it Aspect, which forms part of the Author-it Dynamic Assistance Platform will be officially launched to the public at the WritersUA Conference in Seattle, United States on March 21-24, 2010.
The volume of written content within the world's enterprises continues to explode. As the volume of content increases, so to do issues associated with searching for and finding relevant information. Today it is not just a matter of getting information to people. It is about getting the right information, to the right people, at the right time.
To solve this problem, ASC developed Author-it Aspect, a web-based application that works in conjunction with Author-it. Content is written in the Author-it Enterprise Authoring Platform including any variations. Examples of variations could be that a process may differ based on the operating system used or a policy may differ by state or country.
When the content is completed it is published to the Author-it Aspect Server. Author-it Aspect dynamically renders the content and displays the appropriate variants specifically for each user based on their profile settings. In this way Author-it Aspect displays only the most relevant information for the particular user based on their specific needs.
Intranets and the Internet have so much irrelevant and outdated information that people spend much of their time looking for the correct information, often unsuccessfully. Frequent updates to information compounds this issue as people waste time trying to determine what changes were made. This can lead to costly mistakes if incorrect or outdated user assistance or policies and procedures are followed. It also results in increased costs from customers who are unable to find answers to their issues and as a result, call customer support in frustration.
"To a large degree the issues are caused by the way in which content is created and published" said Paul Trotter, Founder and CEO of ASC. "Typically, content is created and published in a 'static' format. This means that the output is fixed at the point of publishing and it can only be updated by publishing it again. This process of publishing and republishing creates huge inefficiencies and results in a maze of often outdated content".
Use cases for Author-it Aspect include; Dynamic User Assistance and Knowledge Bases where customer support content can be incrementally updated and customized for the customer based on a number of criteria such as; their company, the products they use, their operating system and so on. As the publishing process is dynamic, Author-it Aspect creates substantial efficiencies and supports writing teams meeting demanding product release deadlines.
Public corporations and many industries including Finance, Healthcare, and Pharmaceuticals are heavily regulated. Compliance with these regulations demands that operational, policy and procedure information is accurate and up-to-date at all times. Costly audit processes are necessary to minimize risk and ensure compliance. Author-it offers organizations concerned with regulatory risk, the opportunity to centrally manage and audit the content in Policy and Procedure documents. By adding Author-it Aspect, content can be dynamically published and updated to a Knowledge Base or delivered via Microsoft SharePoint. Complete user history, audit trails from Author-it, and dynamic publishing through Author-it Aspect combine to deliver a powerful solution and large savings in audit and other compliance costs.
Author-it Aspect works seamlessly with other Author-it family products and Microsoft SharePoint, providing an end-to-end solution from authoring, right through to content delivery.
About Author-it Software Corporation
Author-it Software Corporation (ASC) is a world leader in enterprise software for authoring, content management, publishing, and localization. Its flagship product, Author-it, is an end-to-end content management solution capable of publishing content to multiple deliverables. Since its release in 1997, ASC has produced five major versions of Author-it, resulting in a robust product built on proven technologies. Author-it is used in over 50 countries, by over 3500 clients and chosen by Fortune 100 organizations for worldwide deployments, making it one of the world's most popular content management tools. ASC has offices in San Jose and Newport Beach, California, Dubai, United Arab Emirates, Sydney, Australia and Auckland, New Zealand. www.author-it.com.
For further comments, industry opinions or interview opportunities, please contact:Steve Davis
Author-it Software Corporation
+1 (408) 701 1408