Visit us at the 18th annual WritersUA Conference for Software User Assistance.
The event takes place March 21-24, 2010, in Seattle, Washington.
We will be exhibiting at booth # 5 and will be showcasing:

• Dynamic Assistance Platform (DAP) -the new release of Author-it Aspect - Content from your perspective

• Enterprise Authoring Platform (EAP) - the full authoring, content management, localization and multi-channel publishing suite

There will also be a number of Author-it Peer Showcases run by our clients and partners during the conference.

Using Author-it and Sajan to Improve the Efficiency of Localizing WebEx Support Content into Ten Languages. Presented by Felicia Wu, Cisco WebEx, Milpitas, California
“Cisco WebEx has increased the number of languages from seven to 10 and decreased the cost of localization by more than 60%”. Read more..

Supporting a Diverse Audience by Employing Author-it “Variants” to Embed Client-Specific Content on Demand. Presented by Chip Jones, ADP Comprehensive Outsourcing Services, Roswell, Georgia
“With variants, we can create one-off topics that retain and reuse the core content but also include the unique content as fully formatted, embedded objects”. Read more..

Improving Support for Multiple Web-based UA Deliverables and Translations Using Author-it. Presented by Cindy Stephens, RWD Technologies, Baltimore, Maryland
“Author-it has allowed us to build more than two weeks into our three-month production schedule that we did not have before. The greatest achievement? We are able to create accurate, user-focused documentation and translated content to our customers faster and better. The lesson learned? Why didn’t we do it sooner!” Read more..

Working with Author-it and FastHelp to Create Windows Mobile Help in a Single-Source Environment. Presented by Sue Heim, PGP Corporation, San Diego, California
“We could take output from Author-it that was single-sourced from the user’s guide, and import it into FastHelp. Because we also use Author-it Xtend, we could easily reuse smaller fragments and thereby reduce localization costs”. Read more..

About the conference
The conference goal is to continue to provide an event with the most comprehensive and timely information specifically designed for user assistance professionals. It features over seventy cutting-edge topics from over forty experts, project demonstrations from other user assistance developers, plus an exhibition of products and services, certificate programs, and networking events.
For further information, see http://www.writersua.com/ohc/index.html.

The conference topics cover a broad range of key tools, processes, technologies, and techniques.

• DITA, XML, Structured Authoring
• User-centered Design & Usability
• eLearning Tools and Techniques
• Hands-on Computer Tutorials
• Mobile UA

We hope to see you at the WritersUA Conference on March 21-24 and discuss your Component Content Management requirements.
We will be exhibiting at booth # 5.
If you have any questions, feel free to contact us on sales@author-it.com

Posted by Michael Lai, Marketing Executive, Author-it Software Corporation

Are you interested in looking at the exhibitors at the upcoming WritersUA event at the Westin Seattle but haven’t registered for the event?

Did you know you can get Complimentary Admission for the Exhibition at the Conference for Software User Assistance  on Tuesday, March 31st from 3:45-5:15 pm however you must RSVP by 5:00 pm Friday 20th March. Details are:

Send an email to Shannonm@WritersUA.com with a Subject line of Exhibition. Include your name in the message body. You will receive an email confirmation or call them on 206 774 9294

And make sure you stop by the Author-it booth to say hi to the team!

Posted By Kathy Howes, Marketing Manager, Author-it Software Corporation

If so, there are a few presenters at the Peer Showcase who will cover Author-it topics that you should check out. Char James-Tanny, who has over 25 years experience as a technical writer and is an Author-it Certified Consultant, will be presenting  “Using Author-it Xtend to analyse content reuse across product families“.

Rhonda Bracey is also an Author-it Certified Consultant, and Rhonda will be presenting on Monday at the General Sesssions. Rhonda’s topic will be Techniques For Reviewing a User Interface.

Sue Heim, a technical writer for over 20 years and a long time Author-it user, is presenting “Using Author-it Xtend and Localization Manager to reduce costs“.

And also Mary Connor, will be presenting “Integrating Flash-based Simulations/Tutorials into Web-based Help Using Single-sourced Content from an Author-it Library”

In the Emerging Skills section, Charlene Kingston Crow, a long time Author-it client will be presenting “Using Microsharing Tools Like Twitter to Build Better UA” which is topical for a lot of people right now. The Author-it team will of course be there so make sure  you stop by to say hello at Booth 10 and see demonstrations of the latest Author-it release 5.2 and products. BTW, if you haven’t yet registered for WritersUA you can still do so via their website and you can browse the full agenda online.

Posted by Kathy Howes,Author-it Marketing Manager, Author-it Software Corporation